What should never be diagnosed over the phone according to veterinary procedures?

In veterinary procedures, diagnosing a pet's condition over the phone is considered inappropriate due to the complexities and nuances involved in medical diagnoses. A veterinarian needs to perform a thorough physical examination and potentially conduct tests to accurately assess a pet's health. Diagnosing over the phone lacks the necessary hands-on assessment and can lead to misinterpretations of symptoms, which may result in improper treatment recommendations.

Pet health can vary significantly based on individual circumstances, and a comprehensive evaluation is crucial to ensure appropriate care. Accurate diagnosis often requires detailed observation, understanding the pet's history, and potentially diagnostic tests that can't be performed through a phone conversation. Therefore, it is essential for the satisfaction and safety of both the pet and the client that any diagnosis be conducted in person by a qualified veterinarian.