What is a potential consequence of not reminding clients of their appointments?

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Not reminding clients of their appointments can lead to higher rates of no-show or missed appointments. When clients are not reminded, they may forget their scheduled time, leading to gaps in the schedule that could have been filled with other clients. This situation can result in lost revenue for the practice and can disrupt the workflow, as staff may be prepared for appointments that do not occur. Furthermore, higher no-show rates can indicate dissatisfaction among clients if they feel communication is lacking, making them less likely to return. By implementing a reminder system, such as calls, texts, or emails, organizations can significantly reduce no-show rates and enhance client satisfaction, ultimately supporting better operational efficiency and financial health.

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